What can I do if I notice a delay in my order's arrival?Updated 10 days ago

Sometimes, tracking systems can take a little longer to reflect the most recent updates — especially around weekends or public holidays. In most cases, things are still moving as expected, and the delay resolves within 72 hours without affecting delivery times.

Please note that delivery times vary by location, but typically arrive within 2–10 business days after dispatch.

If your tracking hasn’t updated for more than three days, or you’re concerned, feel free to contact our customer experience team. We’ll be happy to investigate and assist you directly.