Send an email to our team. We typically reply within 24-48 hours.

MY ACCOUNT

SHOP ALL

Find relevant answers to product, shipping and order questions for Goldfield and Banks

Explore the craft behind our perfumes, from native Australian botanicals to our high concentrations and sustainable formulations.

Everything you need to know about gift codes, seasonal offers, and secure payment options when shopping with us.

Learn about delivery times, order tracking, and how we carefully prepare each fragrance for its journey to you.

We want you to love your fragrance. Here's how we handle returns, exchanges, and order adjustments with care.

Discover gifting options, personalised touches, and how to make the most of our discovery and loyalty experiences.

Interested in becoming a stockist or looking for trusted retailers? Find the details here.

Step into the world of Goldfield & Banks.

Find answers to frequently asked questions about our brand, services, and customer support.